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Customer Guides

Helpful Guides for Buzzed Energy Customers

We’ve created these simple customer guides to help you with common electrical, solar, air conditioning and hot water questions.

These guides are designed to provide general information only. Please do not attempt any electrical work yourself. If you are unsure, Buzzed Energy is here to help.

  • Easy step-by-step customer instructions
  • Helpful information for common questions
  • Support from your local Cairns electrical team
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Helpful Customer Guides

How to Adjust Your Hot Water Timer

Simple steps for safely adjusting your hot water timer settings.

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Smoke Alarm Warranty Guide

Find out what details to collect if your smoke alarm is faulty, including brand, batch details, photos and how warranty claims are usually handled.

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Solar Rebates Guide

Helpful information about solar rebates, battery rebates and what may apply when installing solar.

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We're Committed to 5 Star Service

5.0
Based on 57 reviews
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Shelley Dakers profile picture
Shelley Dakers
08:36 13 May 26
What an amazing experience from start to finish. Jarrod made the experience such a positive one and was hands on from get go! He was so professional and is such a genuine guy that delivered a truly personalised service. The admin team and communication was 5 stars and the end product was even better than our expectations! We would definitely recommend Jarrod and his team and look forward to future projects we have in mind. Seriously can’t wipe the smile from my face!!
Kris Hutchinson profile picture
Kris Hutchinson
04:11 17 Apr 26
Jarrod and his team installed a Sungrow 19kw solar battery and inverter for us and we couldn't be happier. Best price by a country mile, the install is clean, looks awesome and works great (We're actually in credit with Ergon for the last couple of days!). If you're looking for a solar installer, we thoroughly recommend Buzzed Energy!
James Burley profile picture
James Burley
06:47 05 Feb 26
These guys have always done a great job. The work quality, the workmanship and they are always on time and on budget. I would recommend these guys to anyone wanting anything electrical done.
MsJFrei profile picture
MsJFrei
05:30 12 Dec 25
Jarrod and his team are swift, knowledgeable and have always helped me out with what I have needed to do. Whether it's installing fans, rewiring electrical power points or replacing lights, installing security sensor lights or more, he always informs me when there is a change in the expected time frame or price due to unseen circumstances. That is great! I've referred him to many people I know and family. Highly recommended.
Stuart Crockart profile picture
Stuart Crockart
04:45 12 Dec 25
Jarrod and his team have done an absolutely amazing job installing our new solar systems and batteries on two of our houses. From the initial quote right through to installation, we were fully informed at every stage with clear communication and daily updates. The installation was professional, tidy, and the end result exceeded our expectations. I couldn’t recommend Buzzed Energy highly enough!
Tracey Dotchin profile picture
Tracey Dotchin
03:22 12 Dec 25
I've engaged Jarrod & his team for several jobs , always efficient , well priced , reliable & friendly , 100% would recommend.
cath “CATHU” unwin profile picture
cath “CATHU” unwin
00:00 12 Dec 25
2023-2025 Jarrod and his AWESOME team HIGHLY RECOMMENDED by me! Always very prompt -100% reliable. Super communicative. Jarrod organised my ceiling fan replacement with BEACON- picked it up for me from BEACON which was greatly appreciated. SMOKE ALARM Compliance- and moved the smoke alarm to the legal distance from the fan. Lots of great advice and very helpful.
Julie McClelland profile picture
Julie McClelland
23:48 11 Dec 25
Jarrod and his team have assisted with multiple jobs at my home. Jarrod and his team are friendly, professional, efficient, competively priced and clean up afterwards so important. Cheers Julie
Shaun Rogerson profile picture
Shaun Rogerson
23:45 11 Dec 25
Buzzed Energy has done multiple work in our house. They are genuine people that conduct themselves in a caring professional way, always on time, detailed clean up, offer to take off shoes. Highly recommend. Thank Jarrod and Matt. Have a safe and happy festive season.
Cindy Wider profile picture
Cindy Wider
23:42 11 Dec 25
Jarod and his team at Buzzed Energy completed a heap of excellent jobs for us when we renovated our home this year. The whole team is very professional from quoting to invoice, from showing up on time, to offering advice, and being available in a reasonable time frame. We deeply appreciate this excellent business.
Carolyn Del Villar profile picture
Carolyn Del Villar
04:58 26 Oct 25
Jarrod and team have done several jobs for me, the latest one was installing 2 air conditioners. Their prices were very competitive. They were communicative, worked to a high standard, and tidy. I am very happy with their service and can highly recommend them to anyone.
Fiona Betts profile picture
Fiona Betts
09:07 16 Sep 25
Jarrod and his team have completed 4 jobs for me. From small rewiring jobs and light fitting changes to rangehood installation and full roof solar and battery setup. Every job was professional done, communication was excellent and pricing good. Highly recommend.

How Can We Help?

We recommend servicing your air conditioner every 6-12 months to ensure optimal performance and longevity.

Yes, we can install a unit you’ve purchased or help you choose the best system for your space.

Regular cleaning prevents dust, mould, and bacteria buildup, ensuring clean, healthy air and efficient operation.

Most installations can be completed within 1-2 hours, depending on the complexity of the job.

Yes, all our installations come with a warranty for peace of mind and reliable service.

Ready for Reliable Service?

Get a free quote for professional electrical, air conditioning, security, or solar services in Cairns. Our experienced team is ready to provide reliable solutions for your home or business.

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